Infrastructure & Communication
One partner for
infrastructure and
communication.
Speqtra Innov keeps your IT infrastructure running and your customer conversations flowing — third-party maintenance, cyber security, and managed services on one side; SMS, WhatsApp, RCS, voice and email on the other. Eleven services, one accountable point of contact.
20+
YEARS INDUSTRY EXPERINCE
11
SERVICES UNDER ONE ROOF
6
INDUSTRY SERVED
24/7
SUPPORT AVAILABILITY
01- CORE INFRASTRUCTURE & IT
The infrastructure layer,
managed end to end.
From ageing hardware to security posture, we cover the operational backbone enterprises depend on daily.
Maintenance
Third-Party Maintenance
Multi-vendor support that extends the working life of servers, storage and network hardware well past OEM end-of-support dates.
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Server, storage & network coverage
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Post-EOSL & post-warranty support
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Lower cost than OEM renewal contracts
Sourcing
Procurement & Logistics
Sourcing new, refurbished and hard-to-find EOL equipment, with predictable lead times and spares availability built in.
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New & refurbished hardware sourcing
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EOL / legacy part availability
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Planned spares & delivery timelines
Monitoring
Managed Services
Remote monitoring, proactive maintenance and helpdesk support that catch problems before they become downtime.
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Remote infrastructure monitoring
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Proactive maintenance schedules
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Helpdesk & ticketed support
Security
Cyber Security
As liaising partner to specialised security firms, we bring VAPT, SOC and compliance capability to clients through one contact point.
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VAPT & vulnerability assessments
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SOC & threat monitoring access
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Compliance-driven engagements
Deployment
Professional Services
Deployment, migration and infrastructure consulting delivered by engineers who plan for the handover, not just the install.
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Installation & migration projects
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Infrastructure consulting
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Documented handover & training
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Helpdesk & ticketed support
Strategy
Digital Transformation
Modernisation roadmaps that bring infrastructure, automation and customer communication under one coherent plan.
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Infrastructure modernisation plans
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Automation & workflow redesign
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Phased rollout, not rip-and-replace
02 · COMMUNICATION & CX AUTOMATION
Every channel your customers actually use.
CPaaS and automation tools that turn one-off messages into measurable conversations.
Messaging
Enterprise Bulk SMS
A2P SMS for OTPs, transactional alerts and promotional campaigns, built for delivery speed and carrier-grade reliability.
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OTP & transactional SMS
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Promotional campaign sends
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Carrier-grade delivery routes
Messaging
WhatsApp Business API
Verified business messaging, template approvals and two-way conversations at scale — support, marketing and notifications in one channel.
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Verified green-tick business profile
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Approved message templates
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Two-way support conversations
Messaging
Rich Communication Services
Branded, media-rich messaging that upgrades plain SMS into an interactive, app-like experience — no download required.
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Branded sender identity
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Rich media & interactive buttons
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Works natively in the messaging app
Voice
Voice, Dialer & OBD/IVR
Cloud and on-premise dialers, outbound calling and interactive voice response built for service, collections and outreach.
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Cloud & on-prem dialer options
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Outbound calling (OBD) campaigns
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IVR call flows & routing
Automation
Chatbots & RPA
Chatbots for web, app and WhatsApp, paired with robotic process automation for the repetitive back-office work behind them.
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Web, app & WhatsApp chatbots
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Industry-specific workflow automation
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Back-office RPA integration
Systems
Email, OCR & Office Systems
Transactional email, AI-powered OCR, video conferencing, office automation, IT hardware and CCTV surveillance.
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Transactional & bulk email
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AI-powered OCR technology
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Video conferencing & office automation
03 · HOW WE WORK
Four steps, one accountable partner.
Whether it's a hardware refresh or a new messaging channel, the engagement model stays the same.
01
Listen & Assess
We start with your current infrastructure or channel setup, not a generic sales pitch.
02
Propose & Scope
A clear scope, timeline and SLA — covering hardware, security, or communication channels as needed.
03
Deploy & Integrate
Implementation via APIs, on-site work, or coordination with our specialist vendor partners
04
Support & Optimise
Describe the service and how customers or clients can benefit from it. This is the place to add a short description with relevant details, like pricing, duration and how to book.
04 · ABOUT SPEQTRA INNOV
Built on 20+ years of telecom and IT sales leadership.
Speqtra Innov is a Delhi-based, MSME-registered company working at the intersection of enterprise IT infrastructure and enterprise communication. We started with a simple premise: businesses shouldn't have to manage a dozen vendors to keep their systems running and their customers informed.
On the infrastructure side, we deliver third-party maintenance, procurement, managed services and professional services — and act as liaising partner between clients and specialised cyber security firms, staying the single point of contact from first conversation to resolution.
On the communication side, we run the CPaaS and CCaaS channels enterprises use every day — SMS, WhatsApp, RCS, voice and email — backed by chatbot and RPA automation for the workflows behind them.
01
One point of contact
Infrastructure, security and communication coordinated through a single accountable partner — not five separate vendors.
02
Two decades of sector experience
Senior leadership background across telecom and IT sales, applied directly to how engagements are run.
03
Vendor-neutral where it matters
Multi-vendor hardware support and a liaising model for security, so recommendations fit the client, not a single OEM catalogue.
.
04
Delhi-based, India-wide reach
MSME-registered and headquartered in New Delhi, serving enterprise clients across industries nationally.
05 · INDUSTRIES
Built for regulated, high-volume operations.
6. Comm Questions
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06 · Common Questions
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06 · COMMON QUESTIONS
06- Comm Questions
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Do we need to sign up for infrastructure and communication services together?
No. Clients engage us for either side independently — infrastructure support, communication
channels, or both. Many start with one and add the other once the fit is clear.
How does the cyber security liaising model work?
Speqtra Innov acts as the single point of contact between you and specialised cyber security vendors —
scoping the requirement, coordinating delivery, and staying accountable for the engagement, without you
having to manage multiple vendor relationships directly.
Can WhatsApp, SMS and RCS be run from one dashboard?
Yes — our CPaaS channels are built to work together via API or through our OMC portal, so campaigns and
transactional messages across channels can be managed and reported on centrally.
Do you support hardware that's past its OEM end-of-life?
Yes — third-party maintenance is built specifically for equipment past OEM end-of-support, including
sourcing hard-to-find spares for legacy systems.
Before you reach out
07 - Get in Touch